Email Client Setup: Apple iOS 10
Setting up your email on Apple iOS 10?
You will need your incoming mail server, outgoing mail server, full email address, and your email password. The default settings are listed below.- Go to your phone Settings.
- Swipe up to Mail.
- Tap Accounts.
- Go to Add Account.
- Select Other.
- Tap Add Mail Account.
- Fill in the following information:
- Name: How you want your name to appear in emails (example: Jane Test)
- Email: Your full mailbox address (example: test@example.com)
- Password: Your mailbox password
- Description: Determines the email connection from others you might have set up on your Apple device.
- Select Next.
- Choose POP or IMAP. IMAP synchronizes the email on your computer with the contents of your account on the server, while POP simply downloads the inbox.
- Fill in the following information depending on the protocol you chose in Step 9:
- POP
- Name: The name to display on your email
- Email: Your full mailbox address
- Description: Determines the email connection from others you might have set up on your Apple device.
- Incoming Mail Server: POP
- Host Name: pop.%%Domain%%
- User Name: Your full email address
- Password: Your email account password
- Outgoing Mail Server (SMTP) Host Name: smtp.%%Domain%%
- User Name: Your full email address
- Password: Your email account password
- IMAP
- Name: The name to display on your email
- Email: Your full mailbox address
- Description: Determines the email connection from others you might have set up on your Apple device.
- Incoming Mail Server: IMAP
- Host Name: imap.%%Domain%%
- User Name: Your full email address
- Password: Your email account password
- Outgoing Mail Server (SMTP) Host Name: smtp.%%Domain%%
- User Name: Your full email address
- Password: Your email account password
- POP
- Tap Save.
- Go back to Accounts and select the newly set up email to input the port numbers.
- Swipe up and tap Advanced.
- Fill in the following information:
- Use SSL: toggle the slide button to switch off SSL
- Authentication: Password
- IMAP Server Port: 993
- POP Server Port: 995
- S/MIME: Off
- Go back to the previous page and tap SMTP.
- Go to the Outgoing Primary Server.
- Fill in the following information:
- Server: On
- Host Name: smtp.%%Domain%%
- User Name: Your full email address
- Password: Your email account password
- Use SSL: Off
- Authentication: Password
- Server Port: 587
- On the top right corner, hit Done.
- Go back to the email account settings page and tap Done.
- Select Continue if you get a message stating that the server identity could not be verified.
- The email setup for your Apple Device is now complete. You can view your messages through your device's Mail app.
I followed the instructions, but I still can't connect. What can I do?
- Refer to the generic troubleshooting steps for email client setup.
- Consult Apple's support page for adding an email account to your iPhone, iPad, or iPod touch.
- Contact us so that we can help you troubleshoot the issue.